Through this partnership, GCC Hellas will offer Zyxel’s Networks state-of-the-art networking and security solutions, enabling us to address the evolving connectivity and cybersecurity needs of enterprises across various industries. One of the core Zyxel Networks’ aim is Hospitality industry from small apartment hotels to large chain hotel complexes. GCC Hellas partners will benefit from enhanced performance, scalability, and security, backed by the expertise and reliability of a team of industry professionals.

GCC Hellas will begin offering Zyxel Networks solutions immediately, with a focus on providing tailored solutions that meet the specific needs of each partner. This collaboration underscores GCC’s Hellas ongoing commitment to delivering the highest quality technology solutions and exceptional service.

Stay tuned for more details on how this partnership will enhance our ability to deliver cutting-edge networking and security solutions to our valued partners.

On the occasion of the new collaboration, Andreas Gerakanakis, General Manager of GCC Hellas, made the following statement:

“We are excited to partner with Zyxel Networks, bringing their innovative networking and security solutions to our partners. This collaboration strengthens our ability to deliver tailored, high-performance solutions across industries, and we look forward to driving growth and innovation together.”

On the occasion of the new collaboration, Dmitry Tanyukhin, Senior Director for Africa, CIS, Cyprus, Greece, Eastern Europe, the Middle East, and Turkey, for Zyxel Networks stated:

“Through this partnership, GCC Hellas will bring Zyxel’s reliable networking and cybersecurity solutions to the Greek and Cypriot markets, helping organizations strengthen connectivity, protect their operations, and scale with confidence. A key focus will be the hospitality sector — from boutique and apartment hotels to large resorts and hotel chains — where secure, always-on networks for guests and staff are essential.”

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The survey, conducted among more than 200 partners, evaluated five key performance areas, with the following results:

• Sales Approach: 9. 6/10
• Product Quality: 9.6/10
• Service Quality: 9.46/10
• Product Availability / Distribution: 9.21/10
• Overall Satisfaction: 9.60/10

Based on these exceptional results, GCC Hellas achieved a Net Promoter Score (NPS) of 95.45, confirming the loyalty and trust of its partners. The NPS—globally recognized as the leading metric for measuring customer loyalty—is considered world-class when exceeding 70, a benchmark that GCC Hellas has surpassed in an outstanding way.

These results reflect not only the company’s unwavering commitment to excellence, but also the professionalism and dedication of its team. They represent a significant achievement and a strong motivation to continue delivering innovative solutions and services that exceed partner expectations.

“I would like to express our sincere gratitude to all our partners for their trust and valuable feedback,” said President Mr. Giorgos Konstantinou.
“The outstanding results of this year’s survey reflect our strong relationships and steadfast commitment to innovation. Achieving a world-class NPS of 95, along with high scores across all areas, showcases the dedication of our team. These results are both an honor and an incentive for us to continue raising the bar even higher,” added General Manager Mr. Andreas Gerakanakis.

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Mr. Andreas Gerakanakis, General Manager of GCC Hellas, stated on the occasion of this important achievement: “This award reflects the collective effort of our team and the continuous support of our partners. We are proud that Fortinet recognizes our work, and we will continue with the same passion to promote innovative security solutions in the Greek and Cypriot markets.”

About the Award

• Fortinet Security Day is a premier event in the cybersecurity field.
• The “Distributor of the Year 2024” award is presented to the distributor who stands out for performance, growth, and the added value provided to partners. GCC Hellas is receiving this award for the second consecutive year.
• This distinction further strengthens our vision to lead the industry and continuously develop innovative solutions.

With this award, GCC Hellas takes another step into the future, boosting its momentum in the technology and cybersecurity sectors. We sincerely thank our partners and customers for their trust and look forward to achieving even more together!

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GCC Hellas strengthens its leadership team with the appointment of Andreas Gerakanakis as General Manager. With a distinguished career at Hewlett Packard Enterprise, he brings deep expertise, strategic thinking, and a passion for growth.

Giorgos Konstantinou, President of GCC Hellas, commented on Andreas’ appointment:

“Andreas’ experience, strategic mindset, and leadership skills will be instrumental in the continued growth of GCC Hellas. We are confident that under his guidance, the company will keep evolving dynamically and lead the way in the technology sector.”

🔹 About Andreas:
✔ He has extensive experience in sales and in developing strong partnerships in the IT industry.
✔ He has held executive positions in top technology companies, contributing to the development of innovative growth strategies.
✔ He holds a degree in Economics from the University of Piraeus and an MBA from Nottingham Trent University.

With his addition, GCC Hellas takes another step toward the future, further enhancing its momentum in the industry. We warmly welcome Andreas and look forward to all we will achieve together!

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GCC Computers (Hellas), a leading value-added ICT solutions distributor, proudly announces the outstanding results of its Partner Satisfaction Survey for 2024. Once again, the company has achieved remarkable ratings, significantly surpassing industry standards and building on the exceptional results of previous years.

The survey, conducted among more than 200 valued partners, evaluated four key performance areas, resulting in the following impressive scores:

• Sales Approach: 9.65/10
• Quality of Products: 9.61/10
• Quality of Services: 9.52/10
• Overall Satisfaction: 9.60/10

Building on these remarkable ratings, GCC Computers (Hellas) achieved an extraordinary Net Promoter Score (NPS) of 95, a clear testament to the unwavering loyalty and trust of its partners. Recognized globally as the gold standard for measuring customer loyalty, an NPS above 70 is considered ‘world-class.’ This exceptional score underscores the deep, enduring relationships GCC Hellas has cultivated with its partners.

These impressive results not only showcase the company’s relentless commitment to excellence but also reflect the passion and professionalism of its team. They serve as both a proud achievement and a powerful motivation for GCC Hellas to continually raise the bar, delivering innovative solutions and superior service that exceed expectations.

“On behalf of GCC Computers (Hellas), I would like to extend my heartfelt gratitude to our partners for their trust and invaluable feedback,” said George Constantinou, Chairman. “These exceptional results reflect the strong relationships we’ve cultivated and our unwavering commitment to excellence.

Achieving a world-class Net Promoter Score of 95 and consistently high ratings across all areas underscores our team’s dedication, professionalism, and passion. We view these results as both an honour and a driving force to continue raising the bar.”

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