Press Release
GCC Hellas achieves exceptional Results in 2024 Partner Satisfaction Survey
- GCC Hellas is thrilled to announce the outstanding results of its recent Partner Satisfaction Survey, showcasing a significant improvement compared to 2023.
- The survey revealed that an impressive 96% of our partners are highly satisfied with our collaboration.
- Additionally, we recorded a world-class Net Promoter Score (NPS) of 95, underscoring the trust and loyalty of our partners.
- These exceptional results highlight our commitment to delivering high-quality services and products while fostering strong, lasting partnerships
GCC Computers (Hellas), a leading value-added ICT solutions distributor, proudly announces the outstanding results of its Partner Satisfaction Survey for 2024. Once again, the company has achieved remarkable ratings, significantly surpassing industry standards and building on the exceptional results of previous years.
The survey, conducted among more than 200 valued partners, evaluated four key performance areas, resulting in the following impressive scores:
- Sales Approach: 9.65/10
- Quality of Products: 9.61/10
- Quality of Services: 9.52/10
- Overall Satisfaction: 9.60/10
Building on these remarkable ratings, GCC Computers (Hellas) achieved an extraordinary Net Promoter Score (NPS) of 95, a clear testament to the unwavering loyalty and trust of its partners. Recognized globally as the gold standard for measuring customer loyalty, an NPS above 70 is considered ‘world-class.’ This exceptional score underscores the deep, enduring relationships GCC Hellas has cultivated with its partners.
These impressive results not only showcase the company’s relentless commitment to excellence but also reflect the passion and professionalism of its team. They serve as both a proud achievement and a powerful motivation for GCC Hellas to continually raise the bar, delivering innovative solutions and superior service that exceed expectations.
“On behalf of GCC Computers (Hellas), I would like to extend my heartfelt gratitude to our partners for their trust and invaluable feedback,” said George Constantinou, Chairman. “These exceptional results reflect the strong relationships we’ve cultivated and our unwavering commitment to excellence.
Achieving a world-class Net Promoter Score of 95 and consistently high ratings across all areas underscores our team’s dedication, professionalism, and passion. We view these results as both an honour and a driving force to continue raising the bar.”
About GCC Computers (Hellas)
GCC Computers (Hellas) is a fast-growing value-added ICT Solutions Distributor based in Marousi, Greece, covering Greece and Cyprus. Its portfolio includes products from world-renowned suppliers such as Fortinet, Arista Networks, Lenovo, TrendMicro, Asustor, and Spectrum
For more information, please contact:
GCC Hellas
📞(+30) 210 4441 300
📧 info.gr@gcc.net.gr
📍Konitsis 11B, Marousi 151 25, Athens